Introduction

SYSTEL is a simplified joint-stock company with a share capital of 180,000 euros, registered with the Nantes Trade and Companies Register under number 330 178 088, having its registered office at 4 rue de l’Essart Rocher, 44140 Le Bignon and whose intra-Community VAT number is as follows: FR55330178088 (hereinafter “SYSTEL“) is editor of the website https://systel-international.com/ (hereinafter the “Site“).

SYSTEL is committed to respecting your privacy and protecting your personal data. In accordance with applicable data protection legislation. For this purpose, this privacy policy (hereinafter the «Privacy Policy») is intended to explain to you how SYSTEL collects, processes, protects and potentially shares your personal data of its users (hereinafter the “User” or the “Users”) visiting or using the features and services offered on the Site. This Privacy Policy also informs you about your rights and how to exercise them.

By browsing the Site, Users acknowledge having read this Privacy Policy and accept the terms.

1. Definitions

• Data controller: means the person or entity that determines the purposes and means of processing personal data.
• Applicable legislation on the protection of personal data: refers to the General Data Protection Regulation (EU) 2016/679, (hereinafter «GDPR») as well as all delegated acts and implementing acts adopted under the GDPR and the laws of the Member States specifying the provisions of that Regulation applicable to the processing of Personal Data and in particular the Data Protection Act of 6 January 1978, as amended, (hereinafter the «Data Protection Act»).
• Processor: means the person or entity that processes personal data on behalf of, on instruction and under the authority of a data controller.
• Personal data: refers to any data that directly or indirectly identifies a natural person.

2. Data controller

The Personal Data obtained through this Site is processed by SYSTEL, acting as Data Controller. If you have any questions about how your Personal Data is collected and processed, you can contact SYSTEL at systel@systel-international.com

3. Categories of Personal Data collected and processed

As part of an order placed by a User on the Site, the Personal Data collected and processed are as follows:

• First name, last name;
• Company name (optional);
• Country / Region;
• Number, street name, postal code, city;
• Telephone;
• Email address;
• Free comments about the order.

If the User wishes to make a request for information or a quote, the Personal Data collected and processed are as follows:

• Civility (Mr., Mrs);
• Last name, first name;
• Function, company;
• City, postal code;
• Telephone;
• E-mail;
• Subject of the message;
• Free message.

4. Purposes of the collection and processing of Personal Data

The Data Controller undertakes to collect and process your Personal Data only to provide you with its services or to meet a legal obligation.

The Data Controller will use your Personal Data only in compliance with the purpose for which you have communicated them, namely:

• Personal Data collected as part of an order allows the management of the purchase, delivery, and after-sales service of your products (if applicable);
• The Personal Data collected as part of a contact or request for a quote allow the management of your inquiries as well as its support online or by phone;
• the Personal Data collected when you subscribe to the newsletters of the Data Controller, or through any form or other similar requests will only be used for the management of the newsletters;
• the Personal Data collected during each connection will be used to track your journey on the Site in order to allow the Data Controller to establish statistics on the most visited pages and, more generally, to monitor and improve the operation of the Site;
• the Data Controller may also use your Personal Data for direct marketing purposes, in order to provide you with a better quality of services, only if you have consented to it.

5. Legal basis for processing personal data

We process your Personal Data on the following legal bases:

• Your consent: when you communicate your Personal Data to the Data Controller, you consent to the use of your Personal Data in accordance with the identified purpose.
• Execution of a contract: the Data Controller may process your Personal Data to fulfil its contractual obligations and provide you with its services.
• Legal obligation: The Data Controller may process your Personal Data to fulfil a legal obligation.
• Legitimate interest: the Data Controller may process your Personal Data to improve its services and ensure that you get the best experience on its Site.

6. Recipients of your personal data

As stated above, the Controller is the Company. As such, your Personal Data may be shared with all companies affiliated with the Company.

You authorize the Data Controller to share your Personal Data with service providers, subcontractors and agents to perform certain functions on its behalf and in accordance with its instructions, in the image of payment providers, IT service providers, accountants, auditors or lawyers.

In certain circumstances, the Data Controller may be required to share your Personal Data with government authorities and/or law enforcement agencies to comply with applicable laws to protect rights, the ownership or security of a third party or to comply with its terms and conditions.

The Data Controller may also share your Personal Data as part of a project to merge, sell assets, consolidate or restructure, finance or acquire all or part of its business by another company.

7. Your rights

In accordance with applicable law, you have the following rights with respect to your Personal Data:

• Right of access: you have the right to request access to your Personal Data.
• Right to rectification: you have the right to request rectification of your Personal Data when it is incorrect or incomplete.
• Right to erasure (“Right to be forgotten”): you have the right to request the erasure of your Personal Data and this only if one of the conditions laid down by the GDPR is met. Nevertheless, the Data Controller is entitled to refuse your request or to keep some of your Personal Data in order to comply with certain legal obligations.
• Right to restriction of processing: you have the right to ask the Data Controller to limit the way in which your Personal Data is processed.
• Right to data portability: you have the right to request to receive the Personal Data you have provided to the Data Controller, in a structured, commonly used and machine-readable format, to transmit this data to another data controller. However, this right is subject to the following two conditions: (i) the processing is based on your consent or the performance of a contract and (ii) is carried out using automated processes. You can exercise these rights by sending your request by e-mail to systel@systel-international.com and the Data Controller will make every effort to respond to your request as quickly as possible.
• Right to lodge a complaint with a supervisory authority: you have the right to lodge a complaint with the competent supervisory authority depending on the Member State in which you are located.

Any subscription to a newsletter may be cancelled at any time by sending a letter to systel@systel-international.com

8. Shelf life

The Data Controller will keep your Personal Data only for the period necessary for the purpose of the processing for which this data was communicated or to comply with certain legal and regulatory obligations.

9. Transfer of Personal Data outside the European Economic Area

The Data Controller may have to transfer your Personal Data to countries outside the European Economic Area (EEA) whose legislation offers a different level of protection in terms of Personal Data. In the event that your Personal Data is transferred outside the EEA, the transfer will be made under the guise of the signature of standard contractual clauses adopted by the European Commission. These clauses are intended to provide guarantees regarding the transfer of Personal Data and are used by the Data Controller both to secure the said transfer and to comply with data protection legislation.

10. Security

The Data Controller has put in place reasonable technical, organizational and structural measures to ensure an adequate level of protection of your Personal Data against unauthorized or unlawful processing as well as to prevent accidental loss, the destruction or occurrence of any damage.

In the event that your Personal Data is transferred to third parties, the Data Controller will ensure that your Personal Data will be processed only according to its instructions.

The Company undertakes to impose the same security requirements on its subcontractors who must use appropriate technical and organizational measures to ensure the protection of Users’ Personal Data.

When the Data Controller has given you a password or when you yourself have chosen a password allowing you access to certain parts of its Site, it is your responsibility to keep this password confidential.

11. The Company’s policy on cookies

Upon each connection to the Site, the Data Controller or third parties acting on its behalf, automatically collect and store information about your system and your activities on the Site. This information may include: The unique identification number of your computer or other electronic device; your IP address; technical information about your device such as the type of device, internet browser or operating system used; your preferences and settings such as time zone or language; statistical data relating to your activities and browsing habits.

When you participate in surveys or surveys online on the Site, your requests for additional information on the marketing or advertising activities of the Controller, your connections to its online services or your subscriptions to its newsletters, forms or other similar requests, the Data Controller may collect Personal Data that you have either voluntarily communicated or that is necessary for the provision or improvement of its services, namely: identity information (first name, last name, email address, gender, postal address, telephone number) used to identify you and to provide you with the services requested; location information used to adapt the information according to your geographical location; or any other information you have voluntarily provided.

For more information on the use of cookies, the User can refer to the cookie policy available on our website.

12. Updating of the Privacy Policy

The Company is likely to modify the Privacy Policy according to legislative and regulatory developments in this area and its activity.

Users will be informed of any substantial changes to the Privacy Policy within a reasonable time prior to the entry into force of the new provisions.

In case of disagreement with the terms of the new Privacy Policy, the User has the right to delete his account under the conditions provided for in the general conditions of use.

By continuing to use the Site after the entry into force of the new provisions, the User agrees to be bound by the new Privacy Policy.